Privacy Policy

This Privacy Policy applies to the Local Guide Chamarajanagar website, its public business listings, search functions, administration pages and related services operated under Local Guide Chamarajanagar.

It does not govern the independent privacy practices of listed businesses, Google Maps, WhatsApp, external websites or other third-party services that users may open through links on this platform.

The information processed depends on whether you are browsing the website, managing a listing or communicating with the platform.

Information may be processed for purposes reasonably connected with operating Local Guide, including:

• Creating, reviewing, approving and displaying local business profiles.
• Allowing users to search for businesses, products, menus, services and locations.
• Enabling call, WhatsApp, directions, website and sharing actions.
• Authenticating administrators and authorised business partners.
• Updating products, availability, prices, photographs, services, offers and opening hours.
• Measuring profile views and interactions to understand platform usage.
• Detecting spam, abuse, unauthorised access and security incidents.
• Responding to corrections, complaints, privacy requests and support enquiries.
• Complying with applicable legal obligations or lawful government requests.

Local Guide does not sell personal information to advertisers or data brokers. Information may, however, be disclosed in the following circumstances:

• Public listings: Information submitted for a public business profile may be visible to all website visitors.
• Service providers: Hosting, security, storage or technical service providers may process limited information needed to operate the platform.
• External services: Selecting Maps, WhatsApp, telephone, website or sharing links may send users to the relevant third-party service.
• Legal requirements: Information may be disclosed where required by applicable law, court order or a valid request from an authorised public authority.
• Platform protection: Limited information may be used or disclosed when reasonably necessary to investigate fraud, abuse or threats to users and platform security.

The website may use essential session cookies to maintain secure login sessions, protect forms against unauthorised requests, remember temporary messages and prevent repeated interaction tracking.

Essential cookies are required for secure administration and business-partner functions. Disabling them may prevent login, form submission or other protected features from working correctly.

Additional analytics or advertising cookies should be described through an updated notice and consent mechanism before they are introduced where applicable.

Information is retained only for as long as reasonably required to operate the platform, maintain accurate business listings, provide authorised access, resolve disputes, prevent abuse and meet applicable legal obligations.

Business-listing information may remain available while a listing is active. Inactive or rejected information may be retained for a reasonable period for administration, security, audit or dispute-resolution purposes before deletion or anonymisation.

Reasonable technical and organisational safeguards are used to protect information, including password hashing, authenticated administration, secure session cookies, request validation, access controls, upload validation and restricted access to application configuration files.

No internet service can guarantee absolute security. Users are responsible for keeping their login credentials confidential and informing the administrator promptly if they suspect unauthorised access.

Subject to applicable law and verification of identity, a person may request:

• Information about personal data associated with their account or communication.
• Correction of inaccurate or incomplete personal information.
• Updating of business contact or listing information.
• Deletion of information that is no longer required, where retention is not legally necessary.
• Withdrawal of consent where processing is based on consent, subject to the consequences of withdrawal.
• Review of a privacy concern or grievance.

Requests may require reasonable verification before information is disclosed, corrected or deleted. Public business information may not be removed when its continued retention is required for legal, security or dispute purposes.

Local Guide is intended for general local business discovery and authorised business administration. Children should not create business-partner or administrator accounts or submit personal information without the involvement of a parent or lawful guardian.

A parent or guardian who believes a child has submitted personal information may contact the administrator to request review and appropriate action.

Business profiles may contain links to Google Maps, WhatsApp, telephone services, business websites and other external platforms. Those services operate independently and may collect information according to their own privacy policies.

Users should review the privacy and security practices of an external service before submitting information to it.

This policy may be updated when the platform, its data practices or applicable legal requirements change. The revised version will be published on this page with an updated revision date.

Material changes may also be communicated through a website notice or another appropriate method.

Contact the Local Guide administrator for privacy questions, correction requests, account concerns or complaints. Include enough information to identify the relevant account, listing or communication, but do not send passwords or unnecessary identification documents.